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» Error e4 gas boiler mora. Full review of Mora Top gas boilers. Flame sensor failure

Error e4 gas boiler mora. Full review of Mora Top gas boilers. Flame sensor failure

Wall mounted gas flow heating boilers MORA are designed for heating rooms with heat losses of up to 18 or 23 kW.

Standard boilers are used for space heating, and can also be adapted to heat domestic water in an attached storage water heater.

Combination boilers serve both for heating and for heating domestic water.

The combustion products in boilers of this type are removed into the chimney or using a fan (“Turbo”)

Combination boilers

Standard boilers

Boilers with combustion products exhaust

down the chimney

"turbo" - version C 12

Boiler installation. Commissioning

When installing, commissioning and servicing the boiler, it is necessary to comply with certain rules established by state regulations and the requirements of the manufacturer. The user must carefully study the “Operation Manual”, “Warranty Card” and subsequently follow the rules set out in them.

Installation

To install the boiler, as well as for its further safe and economical operation, it is necessary to have a professionally completed project for the entire heating system. The boiler can only be installed by a specialized service organization authorized by the manufacturer. To operate the boiler, only the type of gas indicated on the type plate of the product can be used. An installed and assembled boiler must not be moved to a new location. The boiler must be installed so that the socket for electrical connection of the boiler is located in an accessible place. If it is necessary to interfere with the operation of the boiler, be sure to remove the plug from the electrical outlet. The boiler is designed for mounting on a wall made of non-combustible material. There should be no objects made of flammable materials on the boiler itself or at a distance of 100 mm from it.

Main Dimensions

MORA 5118, 5122

MORA 5120, 5121, 5124, 5125


MORA 5119, 5123


Commissioning

Commissioning of the boiler can only be carried out by a specialized service organization authorized by the manufacturer, which has a permit (license) from the relevant State Supervision Services.

When putting the boiler into operation, a specialist from an authorized service organization must do the following:

    check the tightness of connections

    adjust the boiler (if necessary)

    check all boiler functions

    familiarize the User with the rules for servicing and caring for the boiler

    warn the User about the need to maintain safe distances from the boiler to walls made of flammable material and about ways to protect them

Description of the boiler operation

Heating - with connected room thermostat

The boiler will start working when it receives a signal from the room thermostat about a decrease in temperature in the heated rooms.
After receiving the signal, the pump accelerates and the gas fittings open the flow of gas to the main burner. Heating water flows from the pump to the heat exchanger, where it is heated and then enters the heating system.
The heating water temperature is recorded by the heating water temperature sensor. Heating of heating water continues until the boiler is turned off when the desired (set) temperature in the heated rooms is reached.
Thus, the process is repeated as long as the boiler is connected to the electrical network.
The heating water temperature is set to the maximum value.

Heating - without room thermostat

The pump runs constantly. The operation of the boiler is controlled by a control and regulation unit in accordance with the heating water temperature set by the User using the control knob on the boiler panel

Heating of domestic water (combined boilers)

Heating of domestic water has priority over heating of heating water.
The flow of water through the domestic water flow fuse will introduce the boiler into the process of heating domestic water when the 3-way controlled valve changes the direction of movement of the heating water, and it passes through the secondary heat exchanger, and from there back to the pump. The heated heating water in the secondary heat exchanger heats up the service water.
After the end of the selection of warm domestic water, the boiler will automatically switch to the heating process.

Heating of domestic water (standard boilers)

Boilers intended for heating can also be used to heat domestic water in the MORA storage water heater. The storage water heater is connected to heating system, household water is heated by warm heating water ("WATER-WATER" system).
When installing the boiler together with a storage water heater, it is necessary to use a three-way valve with an internal microswitch, as well as room thermostat- these elements are supplied upon additional request.

Security systems

Safe operation of the boiler is ensured by the following elements:

    Heating and utility water flow sensors- will not allow ignition of the main burner if there is insufficient water flow.

    Emergency thermostat- will close the gas supply to the boiler when the maximum permissible water temperature in the heat exchanger is exceeded.

    Fuse reverse thrust(boilers with exhaust of combustion products into the chimney)
    If a blockage occurs chimneys(even partial), which will contribute to the entry (leakage) of combustion products into the room, then the backdraft fuse will register an increase in the temperature of the surrounding space and cause the gas supply to the main burner to close.
    The boiler can be put back into operation by re-igniting the pilot burner only after the fuse has cooled down, i.e. after approximately 10 minutes.

    Pressure switch (boilers with exhaust of combustion products "TURBO")
    If the combustion product exhaust pipes become clogged (even partially), or fuel combustion deteriorates (it will be lower established norm) under the influence of a decrease in fan speed (voltage drop in the electrical network), or the fan will not work, then thanks to the pressure switch the boiler will not turn on so that combustion products do not accumulate in the closed combustion chamber.

The backdraft safety device or pressure switch must be functional during boiler operation and their functions must not be affected by anything (for example, a change in position).
If the backdraft safety device or pressure switch fails repeatedly, contact an authorized service organization to troubleshoot the problem and perform an operational test.

Boiler operation

Control Panel

The control panel in boilers MORA 5118, 5120, 5121, 5122, 5124, 5125 is located in the lower part of the boiler behind the casing and will be accessible if the casing is lifted up approximately 100 mm.



ON/OFF button
When you press the "ON/OFF" button, the boiler turns on or off. When the boiler is turned on, the button will light up.

Heating water temperature adjustment knob
Designed for installation required temperature heating water in the range from 30 to 80°C. If the room thermostat is functioning, the heating water temperature is set to the maximum value.

"SUMMER-WINTER" mode switch (installed only on combination boilers)
When the switch is set to the "WINTER" position, the boiler is prepared for operation - heating heating water or domestic water.
When the switch is set to the "SUMMER" position, the boiler is only ready for the process of heating domestic water. This mode is mainly used in summer period when there is no need to heat the premises.

Thermometer
Shows the temperature of heating water leaving the boiler.

For boilers MORA 5119 and 5123
- thermometer installed on the boiler casing
- the "ON/OFF" button and the heating water adjustment button are located on the left, under the boiler

Preparing the boiler for operation

When preparing the boiler for operation, you must do the following:

    check the water pressure in the heating system

    open the inlets and outlets of heating water (or utility water) - (valves under the boiler)

    open the gas supply to the boiler

When putting the boiler into operation, a qualified specialist from an authorized service organization must:

    Check the pump mode - it should be set to stage 3.

    Start the boiler according to the instructions

    Check the pilot burner flame

    Extinguish the pilot burner flame - after 5-7 seconds the main burner should go out

    After the pilot burner goes out, check the response time solenoid valve in the gas fittings - after 40-50 seconds a characteristic click should be heard.

    Check the function of the boiler switching to reduced power

    Perform burner control:
    check the main burner, the flame should only be near the outlet openings,
    check the stability of the flame along the entire length of the burner plates.

Starting the boiler

The boiler is a fully automatic device. The main burner is ignited automatically by a signal from the boiler automation system from the ignition burner, which is constantly burning. The pilot burner is ignited manually. As additional equipment You can install piezo ignition on the boiler.

Boiler ignition sequence

    Set the gas valve control knob (located under the boiler casing) to the “pilot burner ignition” position. Keeping the handle pressed in this position, manually light the ignition burner (if there is an additionally installed piezo ignition, press the piezo ignition button several times until the ignition burner lights up);

    After igniting the pilot burner, continue to hold the gas valve button (approximately 5-7 seconds). Then release and make sure that the pilot burner is burning steadily;

    turn the gas valve handle into operation mode. The boiler is ready for operation;

    turn on the "ON/OFF" button - the button will light up. In the "Winter" mode the main burner will light up, in the "Summer" mode the boiler will start working if disassembled hot water.

Decommissioning of the boiler

Long term
Long-term decommissioning of the boiler is carried out during maintenance and repair:

    unplug the power cord from the socket

    close the gas and water supply taps

Short-term

    move the ON/OFF button to the "OFF" position

    leave the power cord plug in the socket

    Leave the gas and water supply taps open

Prevention. Maintenance. Safety precautions when operating the boiler

    Before starting operation, the User must carefully and thoroughly study the “Operation Manual.”

    Any manipulations or operations with the boiler that do not meet the requirements of the “Operation Manual” are unacceptable.

    Installation, commissioning, preventive examinations and troubleshooting should only be carried out by trained specialists from a service organization authorized by the manufacturer that has the necessary state approvals and licenses. Information about all manipulations and operations with the boiler must be entered in the “Warranty Card”.

    During operation, the User must periodically monitor its operation.

    Gas MORA boilers must not be used for purposes other than those specified in the Operating Instructions.

    The boiler must be turned off if work is being carried out in the room where it is installed that could change the environment (for example, working with paints, adhesives, etc.). The boiler can be turned on and used only after such work has been completed and the room has been thoroughly ventilated.

Our company offers its services for urgent repairs boilers for equipment located throughout Moscow and the Moscow region. We carry out troubleshooting professionally, quickly, efficiently, according to affordable prices, with a guarantee. The AIS company currently has more than 10 years of experience in boiler repair and can offer not only simple boiler repairs, but also annual maintenance and repair of breakdowns of any complexity.

Our engineers and craftsmen have a wealth of knowledge and skills, as well as professional tools without which boiler repairs cannot be carried out professionally.

We offer boiler repair:

High-class specialists with extensive experience;
- Processing your call regarding boiler repair in the shortest possible time;
- You will immediately find out over the phone the price for the repairs being carried out; we answer openly and honestly from the very beginning;
- Quick departure for boiler repairs in Moscow and throughout the Moscow region;
- Diagnosis of faults is carried out using only professional tools;
- Boiler repairs are carried out using original spare parts;
- Boiler repairs are carried out necessarily with a subsequent guarantee for the work done and spare parts.

The specialists of our service center will repair any faults; for them there are no difficult tasks that cannot be solved.

The professionals of our company will repair the boiler as quickly as possible, 90% in one visit.


Common causes of malfunction leading to boiler repair:

The installation of the heating system was carried out unprofessionally and did not comply with the conditions;
- failure to comply with the manufacturer's operating recommendations heating equipment;
- the necessary maintenance operations, which must be carried out annually, are not carried out;
- no additional protective equipment is used, such as a voltage stabilizer.

Common boiler malfunctions and repairs:

The flame in the burner goes out when the unit starts;

A lot of soot is formed;

Loud popping noises are heard when the equipment is operating;

The boiler does not turn on and does not respond to the reset button;

The pressure in the heating system constantly drops.

If you have problems with the operation of your boiler equipment, call us, the specialists of our company will come to you urgently in order to repair heating boilers from any manufacturer in the shortest possible time. Specialists constantly improve their knowledge and increase their experience by going out to repair heating boilers of any degree of complexity.

AIS company always strives for fruitful cooperation with its clients. Personal approach to each client, discounts, competently performed complex work, guarantees for work.

Czech-made water heating and heating equipment Mora brings warmth and comfort to the homes of many users. The devices are designed for a long service life, during which breakdowns may occur. The Mora gas boiler is prone to malfunctions, so we will designate typical problems trademark. You will learn how to deal with breakdowns yourself.

Features of operation

Wide the lineup allows even for a demanding buyer choose the technique to your liking. "Mora" presents wall-mounted, cast-iron boilers, powered by gas, electricity, combined, and indirect heating.

Let's focus on gas single-circuit and double-circuit boilers. Mora Top is available in three variations:

  • "Meteor" line. This double-circuit boilers flow type. The removal of combustion products is carried out forcibly, as is the injection of combustion air. Models are equipped with a burner with a modulated flame.

  • Series "Titan". Conventional open combustion chamber. A chimney vent is required. Security sensors installed. The “Anti-freeze” mode is built-in: when the temperature drops to +5 degrees, heating is activated.

  • Sirius line. This is a complex technique. Here you will find single-circuit and double-circuit models, with an open and closed chamber. They consume electricity economically - no more than 1–2 kW.

If there is a malfunction, an error code appears on the Mora Top display. Its value indicates the cause of the failure.

Error codes for Mora gas boilers

If you notice a code on the display, reboot the device. Do the symbols light up on the screen again? Then start looking for the reasons for their appearance.

Fault code Meaning Reason for appearance DIY repair
E0 The technology doesn't work.
  • No gas supply.
  • The burner does not fire.
  • The pump is not working.
  • Open the gas valve all the way.
  • Inspect the burner and its nozzles for blockages. Clean them with a brush.
  • Diagnose the circulation pump. If broken, replace the element.
E1 The boiler is not functioning. The switch does not close. There is not enough water in the system:
  • The heating filter is clogged.
  • Broken circulation pump.
  • Incorrect pump adjustment.
  • Air accumulation in pipes.
  • The switch is faulty. Wiring problems.
What to do:
  • Clean the filter.
  • Set the pump to position 2 or 3. Repair.
  • Bleed air from the system using taps. Restart the product using the ON/OFF button.
  • Check wiring and replace switch.
Error E2 Extinguishing the burner.
  • Problems with gas fittings, supply disruption.
  • Burner clogged.
  • The ignition electrode is broken (displaced).
  • The transformer has failed. Contacts have weakened.
  • Incorrect network connection.
  • The traction sensor is triggered or malfunctioning.
  • Boiler shutdown due to overheating.

Twist gas tap. Then press RESET.

Carry out diagnostics and cleaning/replacement:

  • Burners. Cleaning from soot and soot.
  • Electrode. Place the part in place (3–4 mm from the burner).
  • Ignition transformer. Tighten up your contacts.
  • Plugs in the socket. Reverse its location.
  • Traction sensor. Inspect and clean the chimney.
  • Thermostat, its circuit and contacts.
E3 Thermal sensor is open. The equipment does not work for hot water supply and heating. Incorrect operation of the heating temperature sensor. Monitoring the condition of the sensor wiring. Its connections to the control board. Installing a working element
E4 The contacts of the DHW temperature sensor are open. Actions are similar to E3.
E5 Problems with the security module.
  • Device overheating.
  • Emergency thermostat defective.
  • The chimney shaft is clogged.
  • Pressure switch faulty.
  • The connection tube between the pressure switch and the fan is broken.
  • Failure of the fan to perform its functions.
  • Diagnostics of the thermostat and its circuit to the control unit.
  • Cleaning the smoke exhaust shaft.
  • Installing a new switch, repairing the circuit, tightening the contacts.
  • Checking and replacing the tube.
  • Diagnostics of fan parts: motor, wheel bearing, its wiring to the main module.

The following codes are typical for Mora Electra models:

  • 01 – pressure decrease.
  • 02 – the system is overheating.
  • 03 – reserve.
  • 04 – the thermostat is faulty.
  • 05 – EEPROM memory unit is not working correctly.
  • 06 – RAM+RTC memory fault.
  • 07 – control problems.

These problems can be resolved by checking and repairing the components. There are other errors that indicate minor faults:

  • 08 – the boiler is operating normally, everything is fine.
  • 09 – sensor DHW temperature out of order.
  • 10 – the external thermometer has failed.
  • 11 – the cascade line is broken.
  • 12 – the modem gives a bad signal.
  • 13 – heater insulation is damaged.

In case of minor breakdowns of Mora Proxima and other models, the ALM LED diode blinks on the panel with a frequency of 1 Hz. At the same time, the equipment works, but with glitches.

Serious problems are indicated by a constant yellow LED ALM light. The heater does not work, all functions are disabled.

Other problems

During operation, malfunctions occur that are not displayed on the display; their description cannot be found in the instructions. Therefore, we will tell you what to do in such a situation:

  • The control LED does not light up on the panel whether. Make sure there is electricity flowing to the part. Install a working light bulb or switch.
  • The heater does not start. The ignition electrode does not work, the circuit is broken. Check the tightness of the contacts between the electrode and the VN output. If you hear sparking sounds when starting, you need to check the connection to the ignition and ground wires.
  • Burner runs for 50 seconds. Problems with fuel supply. Conduct diagnostics of the valve, remove accumulated air.
  • The burner lights up and goes out. At the same time, the “unlock” light is on. The diameter of the nozzles does not correspond to the instructions. Gas supply is cut off. Clean or install new injectors.
  • Safety valve prevents starting j. The diode on the panel lights up (insufficient heating). Add water to the system.
  • No DHW heating . Three-way valve broken Replace it.
  • There is no heating in the boiler that is connected to the boiler. Adjust the temperature, diagnose the temperature sensor, replace it if it malfunctions.
  • Smoke fuse blocking. Clean the chimney duct (sometimes gusts of wind interfere with normal operation). Unlock the fuse by holding the TS button of the network module.

Boiler equipment from a Czech company Mora TOP has long gained popularity among Russian users. The use of high-quality materials in combination with modern technological solutions makes Mora equipment easy to operate and safe to use.

The company offers a wide range of products: wall-mounted gas and electric boilers, instantaneous gas water heaters, floor-standing cast iron boilers, various models water heaters. And if for buyers this fact is an undoubted advantage, then for service and repair specialists it is a serious burden. The large range of Mora equipment requires knowledge of the specifics of each line: individual characteristics technological schemes, nuances of connections, subtleties of maintenance and configuration. In addition to deep knowledge, boiler repair Mora TOP requires modern equipment and the availability of suitable spare parts.

Service center E-Tech will provide high-quality repairs and service of any Mora boilers. Our center is part of the E-Tech group of companies, which provides services for the creation of various communications and the sale of climate and heating equipment. Therefore, our craftsmen can perform the entire range of activities: from design to repair and maintenance of systems of any complexity.

Wall-mounted and floor-standing gas boilers made in the Czech Republic are characterized by an excellent price-quality ratio. They are reliable, effective and safe. Their distinctive ability is stability when working in Russian conditions operation. They continue to produce heat steadily as the pressure drops. So that your Mora TOP gas boiler pleases you with warmth and hot water- do not forget about its regular service in a specialized center.

Features of some boiler models and possible malfunctions:

  • Meteor wall-mounted gas boilers are equipped with a high-performance copper heat exchanger that is resistant to corrosion. If the quality of the water is low or the water treatment is insufficient, deposits may form on it, reducing the power of the boiler. Our service technician recommends inspecting and cleaning work surfaces at least once a year. One more nuance - you should not build cast iron radiators into the heating system.
  • The Sirius line of wall-mounted gas boilers has the function of automatically adapting fuel consumption to current needs. Modern electronic hardware requires absolute precision in installation and configuration. Otherwise, your boiler will consume more gas than required.

We offer comprehensive services and repair of gas boilers Mora TOP. It includes diagnostics; service; replacement, if necessary, of parts and components; correction of installation errors; commissioning and other necessary activities. From us you can order both one-time assistance and long-term maintenance of wall-mounted gas boilers Titan, Sirius, Meteor, Meteor Plus; floor-standing gas boilers with atmospheric burner SA.

Wall-mounted water heating electric boilers Electra Comfort and Electra Light will delight their owners with their efficiency and ease of control. Like all heating devices of this type, they are silent and absolutely environmentally friendly. But still, sometimes repair of Mora TOP electric boilers is necessary for uninterrupted operation heating equipment.

The service of Mora TOP electric boilers will allow you to maintain their high performance for the entire service life. From us you can get professional services at the best prices. In addition, we guarantee their quality and efficiency.

We use an integrated approach to the repair of Mora TOP electric boilers

  • Accurate diagnostics allows you to quickly carry out all the troubleshooting work and make sure that the problem does not arise in the future.
  • Use for repairs and service only original spare parts And Supplies guarantees absolute consistency of all system elements.
  • Final commissioning activities provide effective work all components, including automation.

This approach ensures stable operation of the equipment for many years and maximum safety for users.

Our specialists go to the place of repair and service in company vehicles equipped with modern equipment and a stock of in-demand spare parts. In most cases, the work will be completed on the first visit to the site. If the breakdown requires more serious measures, they will be carried out at our repair base.

We are authorized to work with equipment from all leading manufacturers. E-Tech masters have the necessary permits and certificates to service liquid fuel, gas, solid fuel and electric heating boilers. For more than ten years we have been helping to keep our clients' homes warm and comfortable. We value your trust and do everything possible to ensure that you stay with us for many years to come.

How safe are Mora-Top boilers? Mora-Top boilers are equipped with all the necessary elements to ensure safe operation:

Without water flow or if there is no water in the heating system, the burner will not turn on.
Without sufficient DHW flow and sufficient pressure in the heating system, the burner will not turn on.
The burner flame is controlled using a thermocouple, which prevents gas leakage.
If the chimney is clogged, thanks to the backdraft fuse, the boiler prevents combustion products from entering the room.
If the fan malfunctions, ignition will not occur; the manostat will prevent the boiler from starting (Turbo version).
Electronic regulation and a temperature limiter in the heat exchanger will prevent overheating of the water and heat exchanger when emergency situation, taking the boiler out of operation.

MORA boilers, like other boilers, require boiler maintenance for trouble-free operation; if the unit stops, then.

A single-circuit boiler differs from a double-circuit boiler. The question is what? It is certain that single-circuit gas boilers have only one heating circuit. In other words, this means that a single-circuit boiler is intended only for heating houses. To organize a hot water supply system, it is necessary, in this case, to use a hot water boiler, which is purchased additionally (a list of recommended boilers is given in the description of each single-circuit boiler), or a gas water heater, which is installed separately. Unlike the first, double-circuit gas boilers have two circuits, one circuit is intended for heating, the second for heating domestic water (). This means that a double-circuit boiler is used for both heating and hot water supply. Boilers are both wall-mounted and floor-mounted, with open camera combustion and closed, atmospheric gas burner and a forced-air burner. Let's look at what a floor-standing gas boiler with an atmospheric burner with an open combustion chamber is.
A floor-standing cast iron gas boiler with an atmospheric burner is heating device, intended for heat supply of objects for various purposes. Depending on the power and number of installed boilers, these can be apartments, cottages, apartment buildings residential buildings, administrative and industrial buildings and structures. Heat exchangers can be steel, copper or cast iron. The heat exchanger of the MORA-TOR floor-standing boiler is made of high-strength gray cast iron. Cast iron heat exchangers boilers, unlike steel ones, are not subject to low temperature corrosion and have high thermal conductivity. It should be noted that the atmospheric burners of MORA-TOP floor-standing gas boilers are simple and reliable in operation, operate almost silently and consume very little electricity. When developing MORA-TOP boilers, it was possible to ensure maximum resistance to pressure changes in gas networks and operation at low gas pressure.
Wall-mounted gas water heater. What is it? Wall-mounted gas water heater (boiler or geyser) is a device designed for preparing hot water. The energy source of a gas water heater is gas. There are two types of gas water heaters - instantaneous and storage. When instantaneous water heaters cold water enters, passes through a heat exchanger, heats up and hot water comes out. IN storage water heaters for heating cold water it takes some time. After heating, when the tap is opened, this water enters the water distribution network, gradually being replaced in the tank cold water. When the supply of hot water is exhausted, it takes time again to heat a new portion of water. Instantaneous gas water heaters are more common and convenient to use. The flow principle of operation ensures the high efficiency of this device, since gas is consumed only at the time of water collection. What is a wall-mounted gas boiler? A wall-mounted gas heating boiler is a heating device intended for heating houses and apartments and for hot water supply to premises for various purposes. As a source of energy gas boiler heating is most often used natural gas, less often methane or propane - butane. Gas wall-mounted boilers MORA have expansion tank and a circulation pump, which eliminates the need for their additional purchase and installation. Gas boilers Mora-Top heating systems are compact in size and Beautiful design, thanks to this, the devices can easily fit into the interior of a kitchen or bathroom.