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Ingosstrakh hotline

The free hotline of Rosgosstrakh Bank will allow you to resolve various issues with this company, in particular:

• Find out what documents are needed to apply for an MTPL or CASCO policy, and also clarify the office hours.
• Notify about the occurrence of an insured event, call a company representative to the scene of the incident.
• Find out the status of your case after filing documents for compensation for losses.
• Find out your agent's phone number if you have lost his contacts for one reason or another.
• Order life insurance and various additional services, make an appointment with a representative of the organization.

It should be noted, however, that the Rosgosstrakh auto insurance hotline cannot renew a particular policy; for this you need either an online application or contacting the office directly.

It is also impossible to obtain an accurate calculation of the cost of the policy and the amount of payments through this line without first working with an expert from the organization.

Please note that calls to the Rosgosstrakh hotline are free for all clients. You can freely contact us here to find out absolutely all the questions that interest you.

You can also call from abroad to the assistance service numbers. These numbers are different and depend on the country of residence. To find out which number to call, you need to open your insurance policy, which was issued while traveling abroad, and find contacts there to contact company representatives.

You can get the necessary support by calling a single multi-channel hotline number 8-800-200-09-00.

By calling these numbers you can receive or provide the following information:

• Report an accident.
• Report the occurrence of an insured event.
• Receive information about concluding insurance contracts.
• Get information about life insurance.
• Contact Rosgosstrakh Bank for advice.
• Get information from NPF Rosgosstrakh.

Toll-free hotline numbers:

• Loss Settlement Center 8-800-200-99-77. Through the Center, issues of insurance compensation payments are resolved, consultations are provided on insured events, and an independent appraiser can be ordered through the Center.
• Rosgosstrakh bank 8-800-700-40-40. Consultations are provided on banking services for legal entities and individuals, on tariffs, conditions for providing loans, working with mobile banking, etc.

Phones work around the clock, free of charge. They are multi-channel, so it is not difficult to reach the company.

The company's consultants and operators provide the maximum possible assistance to all applicants. Not all issues can be resolved by a phone call; the solution to many problems does not depend on consultants.

Therefore, there are a lot of negative statements on the forums about the activities of the hotline, although often they are not related to the work of the operators themselves.

The company serves more than ten million clients, including both individuals and legal organizations.

Unfortunately, there is no way to know when we might need the help of an insurance agent. How to contact an insurance company if there is no Internet and no time to visit a branch of the organization? It is for such cases that the VSK hotline is provided. Let's figure out which phone numbers can help out in the event of an insured event and when it is advisable to call the company's office.

When can I call the VSK hotline?

Contrary to popular belief, the company telephone number can be used not only to resolve problems associated with an emergency situation, but also to obtain specialist advice. It should be noted that as part of improving the quality of service, all telephone calls are recorded. The operator's waiting time during a call can be quite long, but, as a rule, it does not exceed 1-2 minutes. With the help of a contact center specialist, a VSK client can receive the following services:

• filling out an application for;
• consultation in the event of an insured event;
• making an appointment with a doctor under your current insurance policy;
• insurance review;
• obtaining information about the address of the nearest representative office of the company and its operating hours.

Thus, the operator has up-to-date information about the company’s products and is able to give a competent answer to any question regarding the registration of a VSK insurance policy. In addition, a contact center specialist can tell you in detail about the actions that need to be taken in the event of an insured event. Also, VSK clients have the opportunity to set a date and time for an urgent medical examination by phone, if it is provided for by their conditions.

Hotline numbers

The VSK insurance company has more than 400 representative offices in various cities of Russia, and each office has its own paid hotline. For example, residents of the capital can contact a specialist by phone (495) 784 – 77 – 00. The numbers by which you can reach the nearest VSK branch can be found on the company’s official website.

In addition, VSK has several international hotline numbers starting with 8800. Despite the fact that calls to the hotline are free, it is intended only for urgent communication with company employees.

VSK Insurance House (VSK Insurance) is a Russian insurance company established in 1992 and currently occupying a leading position in the market of insurance products and services. In 2002, 2007 and 2017, she received gratitude from the President of the Russian Federation for her high level of work and great contribution to the development of the insurance industry. And in 2013 and 2015, it won the “Company of the Year” competition in the “Insurance Company” category.

It’s not for nothing that VSK wins competitions; it has one of the best call centers in the country; its hotline consultants will answer any question at any time of the day.

All categories of clients served by the VSK company can use the free hotline at any time if they have a problem or have a question related to insurance activities. Three numbers are available today:

• 8-800-100-00-50 – telephone number of a general hotline, calls to which are not charged, even if dialed not from a mobile phone, but from a landline. A call center employee is ready to answer at any time of the day or day of the week.

• 8-800-775-77-51 – VSK support service telephone number intended for making calls in the event of an insured event. Regardless of the client’s location, there is no need to pay for the conversation.

• +7-495-727-44-44 – telephone number of the dispatch service, specially provided for calls from clients located not in Russia, but in the territory of another state.

If it is not possible to call the hotline or order a call back on the VSK website, clients can use an additional method of communication (email) with insurance company employees - send an email to [email protected]. However, in this case you should not count on an instant response.

If you need to call VSK from abroad, you can also use additional assistant service numbers. They are different for each country. You can view this information in your insurance policy.

"VSK" - telephone numbers and addresses of insurance company offices

There are more than 400 VSK branches across Russia and each has its own address and telephone number, some of them:

If you haven’t found the phone number and office address in your city, you can look them up on the official website, for this:

Through feedback, customers can buy a policy, renew, terminate, make changes to the insurance contract, and also complain about the quality of service.

"VSK" - Answers through social networks (VKontakte and FaceBook)

Insurance company "VSK" has created and successfully runs groups in two social networks:

• Facebook -