Mattress covers: what are they for and how to use them?
Protective covers for mattresses are a textile accessory for a comfortable sleep. Its main task is to protect the mattress from mechanical damage and abrasion, to keep it fresh and clean.
Functional properties of the case:
What types of covers can you choose between?
Classic case envelops the mattress, protecting the top covering of the mattress from dirt.
Waterproof case- with a breathable layer that is resistant even to heavy exposure to moisture. The outer layer of these covers is soft and comfortable.
Antibacterial cover– a product with special impregnation and a composition that blocks dust absorption and creates a barrier to bacteria from the environment.
Seasonal models with a “summer” side from natural materials(silk, linen, bamboo) with a high degree of absorbency that remains cool in the heat. The “winter” side with a fleecy surface made of wool, warms well in winter.
The design of the classic mattress cover provides protection from all sides, with a zipper on three sides, similar to a suitcase. This is their main difference from mattress covers, which are similar to a regular fitted sheet with a waterproof top layer. There are removable and non-removable models of covers.
What are traditional covers made of? To ensure complete protection of the mattress, it is important to have three layers:
How to care for a mattress cover?
One of the advantages of removable covers is the ability to wash them when they get dirty. Fixed items can only be dry cleaned.
In most cases, products have labels with the manufacturer’s care recommendations. Do not exceed the washing temperature and use functions that are not provided for by the information indicated on the label. Covers do not need to be washed as often as bed linen. They can be hung out once a month for airing, and if desired, during weekly cleaning, simply vacuumed with a soft furniture attachment. Choosing and using a mattress cover is a simple undertaking that will ensure your healthy sleep.
Terms of payment and delivery of production products:
Hypoallergenic cover to protect the mattress from dust and dirt. Made of bleached cotton quilted on padding polyester with a density of 100 g/m2, which does not contribute to the slipping of bed linen on the cover. Protects the upper sleeping surface and sides of the mattress. The burlet of the cover partially covers the lower sleeping surface of the mattress, where the elastic band around the perimeter pulls it towards the center, thanks to which the cover is securely fixed and wrinkles do not form. Suitable for mattresses with a height of 17-25 cm.
Can be washed in a washing machine.
Rules for using and caring for a mattress
Operating rules:
With proper use and timely care, the mattress you purchase will last as long as possible. To do this you need to follow a few simple rules:
PROHIBITED:
Warranty
The warranty period begins to apply from the date of purchase of the product and expires after the period indicated on the end label of the product or invoice.
You can see the product warranty period on our website in the product description, “Characteristics” tab.
The production guarantee covers:
Conditions for providing an extended manufacturing warranty (only for DreamLine products):
The manufacturing warranty does not apply to:
Warranty conditions:
When selling a product remotely, the consumer has the right to refuse the product at any time before its transfer, and after the transfer of the product - within seven days.
Return of a product of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved.
The consumer does not have the right to refuse a product of appropriate quality that has individually defined properties if the specified product can be used exclusively by the consumer purchasing it.
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If you do not want or cannot deliver your purchases yourself, we will help arrange delivery for a reasonable fee. Payment for delivery and assembly services is made when paying for furniture. The delivery order is placed during the checkout stage.
We will deliver goods in any quantity:
Our manager will agree with you, and you confirm by email to the address [email protected] transport company and the need to lathe the cargo ( wooden frame, which guarantees the safety of the cargo), since you are a client of the transport company and the customer of transportation services, the consignee, as well as the payer of these services. The manager will inform you about the estimated delivery time and cost, taking into account your order.
Pickup– carried out by prior agreement with the manager. Taking into account the operating hours of warehouse complexes.
Warehouse address for pickup: Novosibirsk, Zaeltsovsky district, st. Severnaya, 4 (Warehouse opening hours, check with consultants).
Delivery rates in Novosibirsk
Delivery area To the entrance
Oktyabrsky, Dzerzhinsky, Central, Zheleznodorozhny, Kalininsky, Zaeltsovsky, Leninsky, Kirovsky 690 a
Pervomaisky, Koltsovo, Mochishche, village. Razdolnoe, Pashino 800 a
Sovetsky, Krasnoobsk, Ob, Tolmachevo, Krivodanovka, Kudryashovsky 1000 a
Up to 30 km from Novosibirsk, Berdsk 1500 a
Up to 50 km from the city limits of Novosibirsk 2000 a
Delivery area To the apartment
Oktyabrsky, Dzerzhinsky, Central, Zheleznodorozhny, Kalininsky, Zaeltsovsky, Leninsky, Kirovsky 900 a
Pervomaisky, Koltsovo, Mochishche, village. Razdolnoye, Pashino 1000 a
Sovetsky, Krasnoobsk, Ob, Tolmachevo, Krivodanovka, Kudryashovsky 1200 a
Up to 30 km from Novosibirsk, Berdsk 1700 a
Up to 50 km from Novosibirsk 2200 a
Most products are designed so that you can assemble them yourself. However, if you prefer to use the services of professionals, we will help you organize this. For a reasonable fee, your furniture will be assembled by specialists. Payment for assembly is made when paying for furniture. An assembly order is placed during the checkout stage.
The departure of the assemblers is coordinated with the manager. An hour before the collector arrives, the service department informs you that they are leaving for you. The room must be cleared of furniture, old plumbing, construction debris that may interfere with assembly.
Furniture assembly takes place in the presence of the Buyer or an adult representative. At the time of kitchen installation, it is necessary to have an accurate wiring diagram, water and sewer pipes.
The specifics of logistics processes and assembly services are radically different in essence and in the time spent. At the same time, in practice, it turns out that many furniture buyers, when ordering delivery and assembly of furniture, expect that the purchased furniture will be assembled by our employees directly on the day of delivery. However, this option is not available, and assembly is carried out later.
Why do we think it's important to explain this to you?
Furniture delivery is carried out by employees of the logistics department, whose main competence is to quickly and efficiently deliver the goods to you at the place where the goods are received (office, entrance, apartment or Vacation home) and they lack furniture assembly skills. Furniture assembly is carried out by a specialist with skills quick assembly a “furniture designer” in accordance with the assembly diagram, who, in turn, does not have the skill of delivering furniture and bringing it into the apartment. And each of these specialists spends different time on their duties: a freight forwarder - on average 10-12 clients per day (50 minutes per client with moving around the city), a furniture assembler - on average 3-4 hours per assembly in an apartment at the client's.
And therefore, we decided to divide these processes among ourselves - first, the goods are delivered to you, and only then the furniture is assembled - and this is done by different employees.
Assembly cost:
We carry out free cleaning of packaging material if there is a garbage container no further than 50 m from your home. If there is no container, packaging waste is stored in the room where the furniture was assembled.
Assembly and installation of furniture elements not purchased from the FURNITURE store is not carried out. The production of new parts from the material remaining after assembly is not carried out.
Price list for assemblers traveling to remote areas to perform work:
Within the city Free a
Up to 30 km. from the city500 a
Up to 50 km. from city1000 a
GENERAL WARRANTY CONDITIONS
General rights
The warranty for the FURNITURE ONLINE STORE product gives the buyer specific rights. It in no way infringes on consumer rights defined by law.
What is covered by the warranty
The warranty is applicable in the event of a material or manufacturing defect. The warranty is only valid if household use product (unless the instructions for the product indicate otherwise).
Warranty period
The warranty is valid from the day the product is transferred to the consumer and is valid for the period specified by the manufacturer.
Warranty conditions
The warranty is valid from the day the product is delivered to the consumer. Please keep your original receipt as proof of purchase and to determine when your warranty will expire.
Exceptions
The warranty is not valid if the product was stored, assembled or installed incorrectly, was used in violation of operating rules/standards or for other purposes, as well as in case of violation of care instructions. The warranty does not cover normal wear and tear, cuts and scratches, or damage resulting from impact or accident. The warranty does not cover indirect or incidental damages. The warranty does not apply if the product has been kept outdoors or in damp room, for example, in the bathroom, as well as in cases of non-domestic use (unless the instructions for the product indicate otherwise).
What to do to exercise your right to warranty service
When applying for a warranty, you must make a written statement describing the defect and attach to it: a copy cash receipt(delivery note) and a photograph of the defect. This application must be sent to our email. box, or bring it to the nearest FURNITURE brand showroom.
If you have any difficulties during registration, please contact our managers at any phone number listed on the website.
Be sure to keep your receipt as proof of purchase. The guarantee is valid with a receipt.
Care instructions
The buyer has the right to claim warranty if he carefully followed all instructions for caring for the product. Instructions are located in the product passport (or reflected in the assembly instructions).
Important! Be sure to keep the packaging and labels from the furniture until the end of assembly. When receiving furniture at home or from a transport company, check the packaging. If there is damage, be sure to check the product in this package. In cases of delivery of furniture with manufacturing defects or defects that do not allow operation, replacement of the goods is carried out entirely at the expense of the seller. Replacement is carried out as soon as possible short time. The exact timing of replacement of defective products is determined individually.
TERMS OF CREDIT AND INSTALLMENTS
In our online store you can purchase any product presented on the site on credit or in installments.
To purchase goods in installments using a Halva card, when placing an order, you must select the payment method “Online payment by bank card VISA, MasretCard, MIR, Halva.”
BANKS PARTNERS
Terms of lending to clients at JSC "ALFA-BANK"
1. Passport of the Russian Federation;
2. Permanent registration on the territory of the Russian Federation;
3. The second document is desirable, but not required: insurance certificate of the Pension Fund of the Russian Federation, driver's license, medical insurance policy, Taxpayer Identification Number, foreign passport;
4. Down payment from 0%;
5. The minimum loan amount is RUB 10,000. maximum size loan - 300,000 rubles;
6. Duration from 6 to 12 months;
7. Annual interest rate - 27%;
8. Girls from 19 years old, men from 20 years old;
9. A worker is required landline phone, work address, work experience in the last place for at least 3 months;
10. Non-working pensioners are credited (if the age pension isf-55 years old, m-60 years old - a copy of the pension is not needed), as well as preferentialpensioners of any age (military personnel, firefighters, police officers,medical workers, workers in hazardous industries, other categories of citizens),but with a pension certificate (a copy is required!);
11. If the loan amount is more than 200,000 thousand rubles, the second document from the list is required:
- 2 personal income taxes
- International passport with a departure mark for the last 12 months
- Voluntary Medical Insurance Policy
- Vehicle registration certificate (The car must be no older than 5 years).
Installment plan for 4 months using the Halva card from Sovcombank
The Halva installment card is an opportunity to buy furniture and household goods in installments of up to 4 months without a down payment, commissions and overpayments.
You can apply for a card at any bank branch or order it online.
With Halva, you no longer have to put off shopping until payday or fill out a bunch of paperwork to receive consumer loan in the shop.
Halva is an approved and always available funds limit. The amount of your purchases is divided by the number of months in installments.
You can apply for a card and get detailed information about it on the website
Payment Methods
You can choose a payment method at the stage of placing an order, after selecting a product and entering contact information.
1. PAYMENT ON RECEIPT
You can pay to the Delivery Service employee or at the Warehouse upon receipt (valid for Novosibirsk and Berdsk).
Payment methods upon receipt:
When paying for the goods, the Delivery Service employee issues a delivery note and a cash receipt.
2. ADVANCE PAYMENT
Payment when placing an order (clause 2.7 of the Offer Agreement)
Payment Methods:
3. PAYMENT ON CREDIT
In our online store you can purchase any product presented on the website on credit.
4. PAYMENT FOR LEGAL ENTITIES
If you have any difficulties or questions regarding payment for orders, you can always contact our managers.
Materials for this section are being prepared.
How to buy in our online store?
Step one. Product selection
We have several ways to search and select products. If you already know what product you want to buy, enter its name in the search box in the top menu of the site. If you have not yet decided on a specific product, use our catalog and product comparison service. All products in our store are divided into categories; by moving along the top menu, select the section you need.
By selecting a section, you will see a catalog with products from this section.
To learn more about a product, click on the one you like and you will be taken to a card with a detailed description of the product. The product card contains information: price, warranty, manufacturer, photo of the product, description, and various characteristics(dimensions, material, weight, color). You can also look at product reviews and certificates for these products.
If the product consists of individual modules, then below you will find a description of each module and its characteristics, and at the top of the site is the set we offer. For each module or set you choose, select the desired color, quantity and click the “Buy” button, the product will automatically go to your cart.
Step two. Placing an order
If you have finished selecting products, proceed to placing your order.
After you have placed the item in your cart, you need to go to it by clicking on the cart icon located at the top of the site.
Check the contents of the cart, you can change the number of items in the cart, or remove individual items. If everything is correct, click the “Place an order” button.
After this, you can proceed to the next step of placing an order, where you will need to indicate the method of delivery and payment, and indicate whether you need assembly.
Hurray, your order is done! Now our Support Service specialists will contact you to confirm your order and clarify delivery and assembly times. A copy of the order will be sent to your e-mail specified when placing the order.
Attention! An incorrect telephone number, inaccurate or incomplete address may result in additional delays! Please carefully check your personal information when registering and placing an order.
Step three. Payment for goods
You can pay for purchases in the FURNITURE online store using cash or bank transfer, including plastic cards: online (directly on the website) or upon receipt of the goods. All products presented on the site can be purchased on credit. More details about all payment methods can be found in the corresponding section. .
Step four. Delivery, receipt of goods, assembly
Products from the FURNITURE online store are delivered throughout Russia. More details about delivery methods and costs can be found in the corresponding section. .
Upon receipt of the goods, you need to inspect its appearance and check the contents and then sign the documents. Along with your order, you will receive a set of documents: for individuals – a delivery note and a cash receipt, for legal entities- waybill.
Furniture assembly is carried out in all cities where there are FURNITURE branded showrooms. Within three days from the date of delivery of the goods, service staff will be sent to you to assemble the furniture.
After assembly, you must sign the work completion certificate. You can learn more about assembly rates in the corresponding section. .
We wish you happy shopping!
PURCHASE RETURNS
You have the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within seven days, in the manner and under the conditions provided for by law"On the protection of consumer rights."
All claims regarding color are accepted only in the presence of a Delivery Service employee.
Return of goods is carried out on the basis of a written application to the addresses specified in the "Contacts" section. Based on your wishes, "FURNITURE" can independently pick up the order, in which case you will bear the cost of transporting the returned goods.
Return and exchange of goods of good quality
Return of a product of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved. The cost of previously provided delivery services is not refundable. Requests for the return of the amount of money paid for the goods must be satisfied within 10 days from the date of return of the goods (Article 21 of Government Resolution No. 612 of September 27, 2007 “On approval of the rules for the sale of goods remotely”).
Goods of good quality cannot be exchanged or returned.
Products of good quality that have individually defined properties, namely products whose sizes differ from the sizes indicated in the product cards on the website www.mebel-store.com, are not subject to exchange or return.
Indicated in the List of non-food products of good quality that are not subject to return or exchange, approved by Decree of the Government of the Russian Federation of January 19, 1998 No. 55.
If at the time of your request to exchange a product, a similar product is not on sale at www.mebel-store.com, you can refuse the product and demand a refund of its cost.
Possible reasons refusal to return goods:
Return and exchange of goods of inadequate quality
Appearance and the completeness of the goods, as well as the completeness of the entire order, must be checked by the recipient at the time of delivery of the order. At the time of delivery, you put your signature on the invoice, which confirms the delivery of the goods of proper quality. After receiving the order, claims regarding external defects of the goods, their quantity, completeness and presentation are not accepted.
If you were given a product of inadequate quality, and it was not agreed upon in advance by the seller, you have the right to take advantage of the provisions of Art. 18 of the Law “On Protection of Consumer Rights”.
Due to the peculiarities of the remote sales method, replacement of goods can only be performed by returning goods of inadequate quality and placing a new order for a similar product, or any other product chosen by you.
Methods for returning goods
The visit of the Delivery Service employees to pick up unsuitable goods is subject to a fee. The cost of visiting to return the goods corresponds to the cost of Delivering the goods to your area.
You can bring the unsuitable goods to our warehouse yourself. You must first call the contact numbers and check with the managers about the operating hours of the warehouse complex in your region.
You can send the goods by a transport company if there are no FURNITURE representative offices in your city.
Refund methods
The method of refund is the same as the method of previously made payment. If the Buyer cannot collect the funds on his own, an authorized person can do so for him. In this case, a refund will be possible only upon presentation of a power of attorney and passport.
Possible upon return by employees of the Delivery Service or in the FURNITURE company showroom. Funds can be received only if you have an identification document (passport or a document replacing it) and an application.
Bank transfer is possible if there are no FURNITURE branded representative offices in your city and you have previously made an ONLINE PAYMENT WITH A BANK CARD VIA THE INTERNET. The buyer independently pays all transportation costs associated with the return of unsuitable goods. Your application with the subject “Return, full name” and details for transfer must be sent by email. address: [email protected] Details must be in the name of the Buyer. The timing of crediting funds to the current account depends on the internal regulations of the receiving bank. The estimated time frame for receipt of funds is 3-5 banking days.
Any of the listed requirements must be presented by you in writing by filling out an application (Application Form for Return/Exchange of Goods) sent to email address: [email protected] or personally brought to any company salon "FURNITURE"
If you have any questions or problems regarding the return of goods, you can contact the nearest FURNITURE brand showroom or call our phones.
"FURNITURE" is a federal multi-brand online store of furniture and household goods.
We are constantly expanding the range of products and directions, and invite manufacturers of cabinet, soft, frameless, forged, office furniture, mattresses, as well as goods for the home and garden.
We invite new partners to join forces with famous brands, which are already successfully sold in our online store.
Market expansion
In the near future, "FURNITURE" will enter the markets of Ukraine, Belarus and Kazakhstan. As part of our activities in these countries, we will carry out full promotion of our partners’ products and provide a full range of services to customers.
Benefits of cooperation
Increasing brand loyalty
Transparency and guarantees
Conditions for consideration of commercial proposals for manufacturers from Russia
Cooperation proposals
We invite everyone who shares our priorities to cooperate!
The main task of "FURNITURE" is the development of a resource that satisfies the needs of the most demanding customers. It is important for us to improve, participate in the growth of our partners and develop domestic business at the global level.
CONSENT TO PROCESSING OF PERSONAL DATA
You, as the subject of personal data, hereby consent to MEGA LLC with its location at: 630112, Novosibirsk region, Novosibirsk, Dzerzhinsky Avenue, 1/1 of. 42A, OGRN: 1175476073398; INN/KPP: 5401976494, 540101001 website https://mebel-store.com including its subdomains, for the processing of your personal data, the list of which is specified in clause 4.3 of the Regulations on the processing and protection of personal data, including collection, recording, systematization, accumulation , storage, clarification (updating, changing), retrieving, using, transferring (distributing, providing, accessing), including cross-border transfer data, taking into account the current legislation of the Russian Federation, depersonalization, blocking, deletion, destruction of personal data, with or without the use of automation tools, for the purposes specified in clauses 4.1, 4.2 of the Regulations on the processing and protection of personal data. You agree that, in addition to MEGA LLC, third parties have access to your personal data in full accordance with Section 6 of the Regulations on the Processing and Protection of Personal Data. MEGA LLC guarantees compliance with your following rights: the right to receive information about which of your personal data is stored by MEGA LLC; the right to delete, clarify or correct your personal data stored by MEGA LLC; other rights established by the current legislation of the Russian Federation.
The consent to the processing of your personal data provided by you in accordance with the Regulations on the processing and protection of personal data is valid until MEGA LLC achieves the corresponding purpose of their processing or until you withdraw this consent under the terms of clause 7.3 of the Regulations on the processing and protection of personal data.
The consent you provided to the processing of your personal data in accordance with the Regulations on the Processing and Protection of Personal Data may be withdrawn by you at any time. In this case, MEGA LLC is obliged to stop processing your personal data or ensure the termination of such processing (if the processing of personal data is carried out by another person acting on behalf of MEGA LLC) and in the event that the preservation of personal data is no longer required for the purposes of processing personal data. data, destroy personal data or ensure their destruction (if the processing of personal data is carried out by another person acting on behalf of MEGA LLC) within the period established by the legislation of the Russian Federation, unless otherwise provided by the agreement to which you are a party, beneficiary or guarantor, otherwise agreement between MEGA LLC and you, or if MEGA LLC does not have the right to process personal data without your consent on the grounds provided for by the legislation of the Russian Federation.
You can send to MEGA LLC in one of the following ways the withdrawal of your previously provided consent to the processing of your personal data:
By personally contacting MEGA LLC with a corresponding application;
By sending the corresponding application by mail to the address: 630112, Novosibirsk region, Novosibirsk, Dzerzhinsky Avenue, 1/1 of. 42A;
By sending a corresponding application to email [email protected].
In a number of cases provided for in paragraphs 2-11 of part 1 of article 6 of the Federal Law “On Personal Data”, MEGA LLC may continue processing your personal data after revoking your consent.
