For all already connected users, and even those who are just about to become subscribers, there is a personal account from the onlime company - Rostelecom, which gives users a number of additional features. Previously, this service was provided by region, and there could be delays due to the need to communicate with the central database.
But today it is already a single service throughout Russia, and it does not matter where your location is - Moscow or Vladivostok, you will be able to manage your services without the help of an operator.
Let's consider what benefits you will get by creating a personal account. You can:
Thus, the personal account of an Onlime subscriber - Rostelecom - is another plus in the activities of the most popular provider of broadband Internet, digital television and telephone communications that covers the largest number of subscribers.
To register an Online personal account, the easiest way is to go to my.onlime.ru and follow the algorithm that the page suggests. Registration is done in literally 3 simple steps.
Video on registering in your Rostelecom personal account
That's all, actually. All that remains is to check your email and confirm registration by simply clicking on the link provided in the letter. But keep in mind: activation via the link is available for 24 hours. If you don’t have time, you need to go through the same (generally simple) procedure again.
After completing a simple registration operation, each client has the opportunity to enter his personal account at any time convenient for him. In order to log in to your account, you just need to enter your own login and your password. And then work freely with your services and payments.
Old version is temporarily available
If you previously already had a subscriber account registered, but in old version, when your region is the Moscow region, you can still enter it. You can choose an Online Internet tariff. But it’s still better to register with new version personal account.
To get started with Rostelecom personal account , you need to check the relevance of the Internet browser on your personal computer. Versions of browsers from which the user account is opened: Mozilla Firefox after version 17, Internet Explorer after version 9, Google Chrome after version 22. Authorization in the system is available only to registered subscribers who use one or more services of the provider.
For authorization, a login and password are required. When entering a password, it is advisable to use the virtual keyboard to avoid errors. Make sure that the Caps Lock key is not activated and the English keyboard layout is selected.
Preventing the possibility of third-party access to your Rostelecom personal account, the company has provided two-factor authorization. After specifying the login and password specified in the contract mobile phone an SMS notification will be sent with 6-digit code secondary authorization. This code is written in the transaction confirmation form, after which the “Continue” option is clicked. When authorization is completed, the start page personal account.
Rostelecom personal account login, video:
The main page of the online resource is visually divided into several areas:
If a subscriber wants to check information on his account, he must select one of the categories with account settings from the drop-down information window. To correct your profile data, you need to go to the section "Profile Management", and check the following parameters in the fields:
In the same section, the status of your personal account is checked and a newsletter is set up by e-mail. When changes made entered, click the “Save” button. The system will automatically record new data.
In the section "A change of the pin code" The current account password is changed. First, the old password is indicated in the fields, then the new password is indicated twice. At the end of the procedure, click the “Save” button. You must remember the new password so that the next time you log in, it will be entered correctly. In order to receive SMS notifications or e-mails in a timely manner, you need to go to the “Setting up notifications” section and check the “Create/Change application” checkbox.
Rostelecom personal account provides open access to details for receipts, contracts and settlement transactions. On home page office you need to select a category "Treaty", then it will be displayed full number And full form with information about it:
In this section you can find the history of payment transactions and the history of accruals. By default, sections display information for the current calendar month. To view data about another personal account that is included in this division, you need to return to the list of agreements by clicking on the hyperlink “Return to the list of agreements” and click on the number of the desired personal account.
If you have questions about the work of the provider or its services, you can write to a support specialist directly from your personal account. This is done in this way: the user opens the section "Appeals", clicks the “Write a request” hyperlink. The first step in creating a request is to select its type:
The second step of the procedure is to fill out the field in the request creation banner. The structure of the fields depends on the type of request that is selected at the first stage. TO online form You can attach a file downloaded from your computer. The file size should not exceed 5 Megabytes. Next, the contact person, contact phone number, and email are checked. After filling out all the fields, click the “Submit” button. A dialog box with the text will instantly appear on the screen “Your request has been sent to work”. A response from a support specialist may arrive within 24 hours.
Are you wondering what Online is? In fact, everything is very simple, this is Rostelecom for Moscow. More specifically, this is the brand under which RT has been providing Internet, digital television, telephone and mobile services to Muscovites since 2008. Why is this being done? Who knows, perhaps it’s a matter of associative memory; the main name of the company does not always bring back pleasant memories to us. In the market of the capital, RT has many competing companies, not like in the outback, where it has a monopolist. But you need to close the connection plan. But what should you do if many people shudder at the word Rostelecom? That's right, create a new brand aimed at a young and active population.
This article is just for those who are on Online. We'll tell you about your personal account, how to log in and what to do there.
We would like to say right away about one big minus. The website onlime.ru does not provide users with the opportunity to register; there is simply no such button. You can log in if you know your username and password. Which in our opinion is very inconvenient.
Many resources indicate that rt.ru and onlime.ru have the same password and login. This is wrong! We tried everything, but we can’t log in using the same data.
So, click on Personal Account.
Enter the required data. Forgot your password? Read about his recovery below.
And click on Login. The procedure is standard.
Another personal observation. LK very quickly spits out its owner. It’s enough to leave the page open for 10 minutes and switch to something else, well, for example, you wanted to play some music on YouTube, and that’s it, you’ll have to enter your login and password again. Sometimes it's very annoying.
Modern man has big amount various personal accounts, but how to remember so many passwords? It’s easier with logins; you can use one for everyone, for example an email address or phone number. But what to do with passwords, because using the same combination on different resources can be unsafe. Even if you have forgotten your data, you don’t have to worry too much - use our reminder.
We indicate your personal account number and phone number that was used during registration.
If you do not remember not only your password, but also your account or phone number, then call the support service at 8 800 707 12 12. You will have to confirm your identity, i.e. voice your passport details, name the connection address and keyword, if any. If you don't like to call, then make a request by email [email protected].
As soon as you log in, you immediately see the status of your account, status, number of bonuses and number of days until blocking. 
What is status? Status is everything! It is he who determines how many points you will be awarded for using the services. There are three of them: bronze, silver and gold, which are 3, 5 and 10 percent, respectively.
How else can you accumulate bonuses:
If points remain untouched for 2 years, they will automatically expire. If you are overdue for payments on your personal account by a month, then they will also begin to slowly flow out of your hands, 5 for each day.
Okay, let's say we have accumulated a certain amount of bonuses. The question arises why they are needed at all:
We've sorted out the bonuses. Let's see what else is in your personal account. Standard stuffing, everything is the same as many other providers, so you won’t get confused. But just in case, a little instruction for you.
Here you can pay your bill online using a card or via Internet banking.
Forgot to pay for the Internet, and it was cut off for you, but without it it’s really hard? Take advantage of the promised payment; it is only possible if your debt is no more than 100 rubles. The number of days on credit directly depends on your Status: 3, 7 and 14.
I want to say that I myself am on a different provider, and if I forget to make a payment, then I don’t need to go into the account and configure anything there. My provider automatically renews my access, and no status is needed for this. But this is Rostelecom, everything is said in one word, everything is always complicated with them.
If you actively use bank cards, or you have at least one salary card, then you can set up Autopayment. But this is convenient! You won’t have to be distracted by paying your bill; debits will be automatically made from your card. But first you need to tie it.
Here we see all the information about your service. On this page you can:
This section is dedicated to your equipment. For example, you purchased a brand new digital television set, but you still need to activate it, otherwise this miracle of technology will not work. To do this, you will need to indicate the serial number of the device and smart card, which are indicated in the warranty card. You can activate up to three devices at the same time.
The Internet is not working, have you already started tearing your hair out? Calm down and call a technician by filling out this simple request, or call technical support. The service is provided free of charge.
You can call Computer Emergency Assistance for a fee. Click on this banner, select what is broken and check out the prices. The doctor will come and fix everything.
Calling a technician from your service company is very convenient, firstly, he is always at hand, and you don’t need to look for someone left, and secondly, you can make a claim, if anything happens.
Changed your mobile number or got married and changed your last name? It doesn’t matter, you don’t have to renew the contract, you can just change the necessary data.
Online is a provider from Rostelecom. Operating in Moscow and the Moscow region since 2008. Provides services of the following nature: Internet access, digital and interactive TV, Internet + TV, telephone, mobile communications, video surveillance, security alarm, installation and connection of the system " Smart House" Access to online services is available around the clock: “Computer help”, “Speed check”, “TCHK. telegrams", "OnLime Blog", "Ya.Onlime".
onlime.ru— official website of the OnLime provider
Representatives of small, medium, large businesses and the public sector can also use the services. This:
Subscribers have a personal OnLime office— Internet assistant in solving all telecom problems. The personal page opens at the moment of completing the authorization procedure. The client receives a login and password after selecting services, submitting an application for connection and drawing up an agreement. Before sending a request, the address is checked for connectivity on the main page.
Personal account features
The OnLime personal account allows the subscriber to perform the following actions:
Login to your personal account
To log into your OnLime personal account:
Login to your OnLime personal account
Password recovery instructions:
In the first case, send an email from [email protected] or call the number 8 800 707-12-12 . Provide data:
In the second case, click “Forgot your password?”. In the recovery form, indicate the personal account and telephone numbers that were provided when concluding the agreement. When the data is sent, change the password in the settings.
Your OnLime personal account is a full-fledged service with great capabilities. All main features are in the left column. The center displays information from these sections after moving to each of them. In the right column of the site there is information about the contract, personal account, balance, number of days until blocking, status and bonus account. Control information for timely payment of subscription fees for services, use bonuses to replace real means of payment. Below are links: how to change the tariff, how to set it up, how to make a payment. Use them for step-by-step instructions.
Sections:
In the “Documents” section – access to contracts, statements, powers of attorney. Use them to contact the company to connect new options, conclude additional contracts, and obtain the necessary information.
As you know, Rostelecom provides services throughout Russia. But if we talk about Moscow, here the provider offers its services under the “Online” brand. Despite the different name, these are still the same quality advantages and capabilities, high speeds of Internet access, and even the presence of a personal account. By the way, it is the latter that we will pay attention to today.
Official website in the capital
As for the company’s official web portal in Moscow, using the standard resource, which is located at rt.ru, is not suitable for accessing it. The “Onlime” portal is located at the link onlime.ru. Although, it would not be amiss to note that if you select the capital in the region selection window on the official Rostelecom resource, you will automatically be transferred to the “Onlime” website.
The resource immediately welcomes all visitors to the most popular and important information which concerns the provision of services. Here we immediately see:
And now we propose to consider information that will be relevant to users Rostelecom V Moscow who want to know how the authentication procedure is performed in the personal page service on the provider’s website. It is necessary to perform actions in the following sequence:
After entering the authentication data, you need to click on the “Login to your personal account” button.
If you have just become a user of Rostelecom in Moscow and the personal account service is still unknown to you, you should first register with it. We talk about this below.
To create a personal account in the service, you must complete the following steps:
After you complete the steps described above, within the next 20-30 minutes you will receive your login/password pair in a message to the specified phone number. It is important to understand that you must indicate the phone number for which you initially entered into an agreement with Rostelecom in Moscow.
As you know, Rostelecom provides services throughout Russia. But if we talk about Moscow, here the provider offers its services under the “Online” brand. Despite the different name, these are still the same quality advantages and capabilities, high speeds of Internet access, and even the presence of a personal account. By the way, it is the latter that we will pay attention to today.
Official website in the capital
As for the company’s official web portal in Moscow, using the standard resource, which is located at rt.ru, is not suitable for accessing it. The “Onlime” portal is located at the link onlime.ru. Although, it would not be amiss to note that if you select the capital in the region selection window on the official Rostelecom resource, you will automatically be transferred to the “Onlime” website.
The resource immediately greets all visitors with the most popular and important information related to the provision of services. Here we immediately see:
If you have just become a user of Rostelecom in Moscow and the personal account service is still unknown to you, you should first register with it. We talk about this below.
After you complete the steps described above, within the next 20-30 minutes you will receive your login/password pair in a message to the specified phone number. It is important to understand that you must indicate the phone number for which you initially entered into an agreement with Rostelecom in Moscow.
If you encounter any difficulties in the process of obtaining a password, or if you do not receive a message with authentication information, we recommend contacting our support service at 88007071212.
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