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» The Internet connected via cable or without Internet access does not work. Why there is Internet, but the router does not distribute the Internet via Wi-Fi: reasons. The router works, but does not distribute Wi-Fi: what to do

The Internet connected via cable or without Internet access does not work. Why there is Internet, but the router does not distribute the Internet via Wi-Fi: reasons. The router works, but does not distribute Wi-Fi: what to do

The situation when websites do not open on a computer in a browser is quite unpleasant, but sometimes it still happens. With all this, all other programs that require Internet access, for example, Skype or torrent clients, work properly. Don't despair, because solving this problem is not very difficult and will take a little time. There are several alternative solutions to fix the problem:

  • check the settings of the browsers installed on the system;
  • editing the Windows registry;
  • search for malware (viruses and Trojans);
  • fixing the hosts file;
  • Domain Name System (DNS) fix.

First of all, you need to check your computer for viruses. This can be done by any antivirus program. Choosing an antivirus is a matter of taste for each user, so it is difficult to give definite advice. Almost all antiviruses correctly detect the most common viruses and remove them.

After the malicious software has been removed, you need to check whether there is a response from the site or whether the server is truly temporarily unavailable. To do this, you need to run the ping service command with parameters on the command line. The command is typed in the following format:

ping eg ping google.com

If a response is received from the site, then There is an Internet connection but the pages do not load, you need to make some adjustments.

Windows Registry Fix

To start the registry, run the regedit.exe command. This is done through the menu “Start - Run - regedit”. Next you need to go to the branch HKLM (HKEY_LOCAL_MACHINE) - Software - Microsoft - Windows NT - Current Virsion - Windows.

Along this path there are several parameters, the one that is interesting to us is called AppInit_DLLs. If the parameter value contains a path to a program or DLL resource, you need to delete it. To do this, call context menu right-click on the parameter and select “Change”. A window will open in which you need to select the value and save or remember its path, and delete the value itself. After this, close the registry and delete the file along the path that was written in the value line. After rebooting your computer, you can try opening pages.

There are times when the AppInit_DLLs entry is missing from the registry. This is a normal phenomenon; in this case, you just need to look for a solution to the problem in a different way.

Setting up DNS router and computer

In the case when there is an Internet connection but browsers do not work, and a message appears in the browser stating that it is impossible to convert the DNS address of the server, you just need to enter everything manually. In Windows this is done as follows:

  • through the “Control Panel” you need to open the “Network and Sharing Center”;
  • In the menu on the left side, select “Change adapter settings”;
  • a list of adapters will be displayed in the window that opens. Through which Internet access occurs;
  • the active adapter is selected and its properties are called up;
  • The adapter properties window will be displayed, where you need to click on the “Internet Protocol version 4 (TCP/IPv4)” item and click the properties button;
  • Next, set the switch to “Use the following DNS server addresses” and enter 8.8.8.8 as the preferred address, and 8.8.4.4 as the alternative (these are Google server addresses).

After restarting the computer, you must also check the DNS settings of the router. The settings pages for routers are different, but usually the addresses are written on the “Network” or “WAN” tab. If the settings are in automatic mode, then you need to check the box and enter the same server addresses that were previously entered on the computer. After all, the settings are saved and the router is rebooted.

Correcting the Hosts file

This file is used to convert domain names to network IP addresses, and vice versa. The file is located at "%SystemRoot%\system32\drivers\etc\hosts" and has no extension. It must be opened as a text file and only with administrator rights. By default it should contain only one entry: 127.0.0.1 localhost. All other lines must be commented out or may be completely absent. During the installation of programs, some of them add their entries to this file, after which problems with the network may arise. If hosts contains other entries, they must be deleted.

You can restore this file in another way - using the AVZ program, which is completely free. It has the ability to restore system parameters. This is done through the menu “File - System Restore” and select the items that need to be restored there. Naturally, it is launched from the system administrator.

There are times when there are Internet connection but internet does not work, and only some sites do not open, for example, they are blocked at the legislative level, then the solution may be to use VPN servers. There are many offers, both free and paid, and many plugins for various browsers and programs for mobile devices.

These are all the main solutions when pages do not open in the browser, and if nothing helps, then it is best to seek help from professionals or reinstall the system.

Today we are all highly dependent on the Internet. And when it doesn’t work, panic immediately sets in, your heart sinks into your heels and life seems meaningless. It may be funny to you, but for some it really is.

The user is especially lost when the Internet is connected, but does not work. Today I will tell you why this happens and what to do if this happens to your network.

Why doesn't the Internet work?

If you are connected to the Internet, but it is not working, the first thing you need to do is find the cause of the problem. To do this, you need to restart all devices that are connected to the Internet. This means a router, a computer, etc. Most often, such a reboot completely solves all problems with the Internet, and it starts working properly. If, after rebooting the router and computer, you do not get the expected result, move on to the next “therapeutic” procedures.

Today, most people connect to the Internet by means of Wi-Fi router A. If you have the same, then you need to check whether the Internet access indicator on the router is on or not. For those users who use TP-Link router, the Internet access signal is marked with a globe icon. On other routers this signal Most often they sign “Internet”.



If the indicator is off, you need to check your router settings. If everything is fine with them, then we call the technical support of our provider and ask why there is no Internet, perhaps just a repair of the highway or network.

But, if the indicator is on, then there is a connection and the provider is not to blame. Check Internet access on other devices. It doesn’t matter what it will be - a phone, a tablet or another laptop. This way you can figure out which direction you should dig next to solve this problem. I’ll say right away that the case when a router is connected to the Internet, which is known to work well, but at the same time it does not distribute it to other devices, is considered a very rare case. The reason for this problem lies in the failure of the router. It's not difficult to fix this. You need to reset all settings to standard and reconfigure it again, remember that after the reset all settings will be lost and the Internet may not work until the router is configured correctly!

Cases often occur when only one device or computer cannot connect to the Internet using a router, but everyone else can easily access it. In this case, you need to look for the cause directly on this device.

If you are connected to the mobile Internet via a USB modem or WiFi module plugged into a USB port, try disconnecting it and reconnecting it. If this doesn't help, try using a different port to connect. Perhaps reinstalling the driver will help you solve this problem.

Checking the Internet connection in Windows

If the Internet is connected to your PC or laptop, but does not work, and you are absolutely sure that the reason for this is incorrect settings, then you need to perform a series of procedures that will quickly solve your problem.

You need to start reconfiguring by pinging any popular site. To do this, press the combination “Win ​​+ R”. This will bring up the “Run” window.

In the text input field, you need to enter the following “cmd” and click on “OK”. If you are not a fan of my site, you can write Google. After that, press enter and wait for the result. If everything is fine, the server will send you something like this:



If the response from the server contains the line “The connection check failed to find the nodepec-komp.com. Check the host name and try again,” then you need to type another command, for example “ping .8.8.8.8”. This is the IP address of the public DNS server from Google, which will always be available. If the computer has access to an external network, then the answer will be the same as in the picture above, but with different numbers after “answer from...”.

If a ping passes through an IP address, but does not open in the browser, then most often this indicates that there is an Internet connection, but the network does not work due to incorrect configuration of the network card, namely, the address is not registered in them or the address is entered incorrectly DNS servers. I'll tell you how to fix this a little later.

If you observe a different response from the server, then you need to check access to the router. We will also check using ping. You can find out the router's IP address on a sticker that is glued to reverse side his body. Most often, the IP address of routers is “192.168.1.1” or “192.168.0.1”. The first address is registered on my router, so I received this answer:



If the router pings, but the Internet node does not, then most likely the reason lies again in the settings of the router or in the router itself.

But if the router is not available for server requests, then there is a reason to go into the settings of the network adapter on the computer. But, before doing this, disable your antivirus and firewall, if you have one. Sometimes it is these two “comrades” that cause problems with the Internet.

If after this the Internet does not work, although there is also a connection, press the key combination “Win ​​+ R” again, but now in the “open” field we write “ncpa.cpl.”.

If you have entered everything correctly, the Windows network connections window will open. In it you need to find your active connection and right-click on it, then select “properties”. In the window that opens, look for the line “IP version 4 (TCP/IPv4)” and double-click on it to open the protocol parameters .

Check “Obtain an IP address automatically” and “Obtain a DNS server address automatically”. Click OK and check the result in the browser.

If this does not help, then check the box “Use the following addresses.” You need to register the IP address from the subnet of your router. If it has IP 192.168.0.1, then set the computer to 192.168.0.2. If the router uses 192.168.1.1 , then on the PC it will be 192.168.1.2. Mask 255.255.255.0. You must specify the router address as the gateway. Register it as the preferred DNS server. An alternative DNS can be specified as the server from Google - 8.8.8.8.

In any case, watch my video on speeding up the Internet, if you apply all the settings, the Internet should work.

Increasing Internet speed to the maximum!


I hope that at least one of the methods will definitely help you regain access to the Internet. If none of the options for solving the problem helped you, then you will have to call a specialist who will determine the true cause and solve the problem. But I’m sure it won’t come to that and you’ll fix everything yourself.

Let's look at a problematic situation when the phone connects to Wi-Fi, but there is no Internet. It looks like this: next to the name of the wireless network it says “Connected”, but when you try to open any site in the browser an error is displayed Web-page is unavailable or 404 Not found. Chrome still writes in such cases. The same applies to other software - all kinds of programs that use the Internet connection for their work or at least check for updates when starting will also display an error connecting to their web server.

In this article, we will talk in detail about how to solve the Internet problem on your computer, phone or tablet. Read carefully, follow all the steps and you will definitely find the reason why you do not have an Internet connection when your Wi-Fi connection is working.

Collecting information about the problem

Before making any changes to the Wi-Fi settings of your router, computer, or phone, find out following points. This may make it easier to find the reason for the lack of Internet or narrow down your search:

  • Is the Internet paid for and are the funds in the account running out?
  • Is there access to the Internet via wire from a desktop computer?
  • Is it possible to access the Internet via Wi-Fi from other devices that use the same Wi-Fi router?
  • does the Internet connection problem persist when connected to another Wi-Fi networks?

Depending on the answers to these questions, it may already become more or less clear to you what the problem most likely is. Eg:

  • if there is no Internet at all - neither via wires nor via Wi-Fi, then the reason may be either access blocking on the provider’s side or a malfunction of the router. Next, we check with the provider whether everything is in order with the line and the account, and then we check the functionality of the router.
  • if the Internet is available on the PC via wire, but not on any device via Wi-Fi, then the problem most likely lies in the wireless network settings of the router. The same conclusion can be drawn if the Internet appears and works without problems as soon as you connect to another Wi-Fi network from the same device
  • and if it turns out that all devices are in order, and only one does not have an Internet connection, then the problem is obviously in this “client”.

Wi-Fi is connected, but the Internet does not work. What to do?

So, if your Wi-Fi is indeed “connected”, but there is no Internet (websites do not load, Skype and Viber do not connect, a yellow network icon is displayed on the laptop with the notification “No Internet access”), follow these steps to resolve the problem. The steps are listed taking into account the probability factor.

1. Reboot your router

Sometimes the inexplicable happens router failure . At the same time, the local network and Wi-Fi work normally, but there is no access to the Internet. This can happen when the router operates for a very long time without reboots and when there are changes in the provider’s network. Just in case: it is written how to reboot D-Link remotely.

2. Reboot the device where there is no Internet connection (phone, laptop)

Sometimes on a smartphone (tablet, laptop) a certain failure (glitch), which can cause a similar problem. Visually, everything seems to be fine, but there is no Internet for no apparent reason. To eliminate such a failure, reboot the device.

3. Reconnect to the Wi-Fi network

This step is very important, despite its simplicity and obviousness at first glance. You need to forget the Wi-Fi network, and then connect to it again by entering the password (security key). This may resolve the issue and restore your internet connection, for example if network settings have been changed user or virus.

4. Set the correct date on your Android device

Invalid date may be causing an internet problem. In this case, sites will open, but Antiviruses may not work, Google Play Market, etc. .

5. Disable the proxy server

If a proxy server is enabled on your computer or Android device, you may also experience a situation where Wi-Fi is connected but there is no Internet. This problem usually occurs on Android.

6. Check the Internet connection settings on the router

Go to the WAN or Internet settings on the router. (). Check that you have specified correct parameters connections , such as:

  • type of connection with the provider (look in the contract or on the provider’s website);
  • login and password, if required (see the contract);
  • is the MAC address specified correctly (check in the contract. If you reset the router, you may have to go to the Internet provider’s office with your passport and contract and ask to register a new MAC address for the router’s WAN port).

If your provider uses a PPTP connection, and the settings on your router have gone wrong and now IPoE (dynamic IP) is selected instead of PPTP, then naturally the router will not be able to connect to the Internet. In this case, the sites will not open on any device.

7. Change the wireless channel

Wireless equipment that is located nearby and operates on adjacent channels can create interference to your router. Try changing the Wi-Fi channel.

It would be even better to first check which channels are freer. This can be done using the Android app or InSSIDer for Windows.

8. Install WPA2-PSK + AES encryption for your Wi-Fi network

The WPA2-PSK encryption algorithm is the most secure. And AES encryption provides high speed and security. Most devices, even not new ones, work successfully in WPA2-PSK mode with the AES algorithm.

Wi-Fi is connected, but the Internet does not work: other causes of the problem

Weak signal

If there is too much distance from the client device to the router long distance, there may also be such a problem: the device has received an IP address, but there is no Internet. Therefore, you first need to check whether the Internet appears when approaching the router (if it is possible to get close). Then - if the problem is the distance - somehow try to reduce it. If the router is yours, place it in the middle of the house.

Some organizations provide free Wi-Fi, but in order to be allowed on the Internet, you need to launch a browser, enter a password, or go through some other authorization procedure. For example, indicate a phone number and enter a code from an SMS. It is better not to contact such networks and not to enter any information about yourself in order to avoid problems. It is much easier to find another access point without such nuances.

If you've done everything and you still can't connect to the Internet through an active Wi-Fi connection, there's another option: set up a static IP address. This method is not a solution in the full sense of the word, but in some cases it helps to bypass the problem and gain access to the Internet. To do this, on your smartphone, call up the properties of connecting to a Wi-Fi network, check the box Show advanced options and select Static IP:

I hope this guide helped you identify and fix your Internet connection problem and now all your devices are connected to the network, both wired and wireless. Please write questions and additions to the article in the comments.

Hello! I’ll probably continue a series of articles about setting up Wi-Fi routers, solving problems with a wireless network, and the like. I have already seen many times that this topic is very popular and a lot of different errors can arise when setting up Wi-Fi. We have already considered some problems and tried to solve them. I most likely will not be mistaken if I say that when setting up a Wi-Fi router, the most common mistake is -.

To know the enemy by sight :), I will attach screenshots of this error.

If the computer connects to the router via Wi-Fi, then the problem looks like this (network level with yellow triangle):

When connecting to the Internet through a router via a network cable, the error looks like this (computer with yellow triangle):

On mobile devices(phones, smartphones, tablets), such a problem with Wi-Fi operation looks like this:

The device connects to Wi-Fi, the status is that everything is connected, but sites do not open and programs that use the Internet do not work.

I have already written a large article about solving this problem. In it, I wrote about solving problems through which there may be a problem in the form of “No access to the Internet.” But one of the main reasons is wrong Wi-Fi setup router, or rather tabs WAN, where you need to specify the provider settings. In this article we will look in detail at how to configure a Wi-Fi router to work with your provider and provide access to the Internet.

I’ll tell you more, the process of setting up the router itself is just specifying the settings from the provider and, if necessary, cloning the MAC address, well, apart from other little things that you can read about in the article.

After you Right In the router settings, specify the data that the provider provided to you, then the Internet should work immediately, well, maximum after rebooting the router.

For even greater clarity, let me provide a screenshot of a recently left comment on this blog:

And this is how “Voffka” solved this problem:

That's it, friends, now let's get to the point, otherwise my introduction is longer than the main part :). But we have to figure everything out.

“Without Internet access” – check the provider settings on the Wi-Fi router

I will show you with an example TP-Link TL-WR841N, as always:).

First of all, we need to find out what technology your provider uses for connection. For example, in the TL-WR841N in the settings tab WAN You can specify one of the technologies:

  1. Dynamic IP
  2. Static IP
  3. PPTP/Russia PPTP
  4. BigPond Cable
  5. L2TP/Russia L2TP
  6. PPTP/Russia PPTP

And depending on which technology you choose, you can specify Additional information, which was most likely provided to you by your provider when you connected. For example, if technology Static IP, then the provider must give you an IP address and other information for connection. If technology PPTP/Russia PPTP then you can specify login, password, IP (if it is needed). If the provider allocates a dynamic IP address, then simply set Dynamic IP and everything works. This is how it is for me, the provider uses dynamic IP.

This means you need to find out what technology your provider uses. How to do it? You can look at the documents that you received when connecting, you can look for information on the provider’s website, or you can just call and ask. Say that you are setting up the Internet on a Wi-Fi router, and you don’t know what type of connection and what settings to specify in the router settings. You must be provided with the necessary information.

You have learned what settings you need to specify, now for clarity, I will show you how to specify these settings in the router itself.

Go to the router control panel. To do this, type in the address bar of your browser 192.168.1.1 (if it doesn’t work, then look at the address at the bottom of the router). Enter your login and password, by default it is admin and admin (if you haven't changed it).

Go to the tab "Network", then "WAN".

For example I show settings for Kyivstar Home Internet (Ukraine). This provider, as I already wrote, uses dynamic IP. Therefore, in order for the Internet to work, on the contrary WAN Connection Type: indicate Dynamic IP, press the button "Save", reboot the router and rejoice, (I hope :)).

Another example is the setting for the Beeline\Corbina provider.

As far as I know, this provider uses technology L2TP(Russian L2TP). Therefore, opposite WAN Connection Type: indicate L2TP/Russia L2TP.

User Name and Password – indicate your connection details (most likely, you received them when connecting).

Server IP Address/Name: – VPN server tp.internet.beeline.ru

WAN Connection Mode: – select Connect Automatically.

To save, press the button "Save".

After making these settings everything should work. If I'm not mistaken, then none of these providers use MAC address binding. Well, if your provider binds to MAC, then read on.

Clone a MAC address from a computer to a Wi-Fi router

If your provider binds the connection to the MAC address, then for the Internet connection to work, you also need to clone the MAC address from the computer to the router. Read more about MAC address you can read it.

Necessarily!

You need to connect the router via a network cable to the computer on which the Internet previously worked.

In the router settings, go to the tab "Network""MAC Clone". Click the button “Clone MAC Address” and a button "Save". Reboot your router.

That's it, the setup is complete. I hope everything worked out for you.

Afterword

I tried to make this article simple and understandable, and it seems to have worked. The most important thing is to lay out the material in the right sequence and remove unnecessary information that will only confuse the reader.

You can leave your questions, comments and additions in the comments below. Best wishes!

Also on the site:

“Without access to the Internet” – we decide main reason. Setting up a Wi-Fi router to work with your provider updated: February 7, 2018 by: admin

Has the internet on your phone suddenly stopped working? There may be many reasons why it works, each of which requires separate consideration and solution.

There are a number of reasons why the Internet on a phone does not work, which are trivial and often happen due to simple inattention.

However, there are also those that are more difficult to deal with; they require a longer and more complex solution.

We have collected the most common problems with the Internet not working.

Trivial problems

Read also:Setting up MTS Internet: All possible options

These reasons include a number of problems that can be solved using the simplest methods.

Checking these points is a priority if there is no access to the network.

  • The first and also the most common reason why there is no mobile Internet on the phone is a negative balance. Sometimes, mobile operators, withdraw funds without the user’s knowledge. It could also be due to simple forgetfulness. In any case, if there is no Internet, it is worth checking the funds in your account. Verification methods usually differ depending on the mobile operator.
  • Lack of network can also be the reason for lack of internet. In this case, it is enough to check the network indicator. The solution to this problem can only be movement in space. Since the cause of this phenomenon is the specific location of the user. Depending on the distance of the communication towers, the network in different locations can range from excellent to non-existent. This directly affects work mobile internet. That is, if the network is low, then the Internet will be slow. Sometimes the reason may lie in the device itself. If the network is always quite low (even if the user is near the tower), then it’s worth taking the phone for repair.
  • "Data transfer" is not enabled. In modern gadgets, mobile Internet does not work on its own. It consumes a certain amount of phone power. In order to reduce battery consumption, a function was invented that allows you to turn off. Therefore, it is worth finding this item in the settings and checking it or switching the toggle switch (depending on the model).
  • Network registration failed. This phenomenon is possible after there is no network. As mentioned above, it is enough to change the location of the deployment. However, it happens that the user has come to a place where the network should work perfectly, but it is still disabled. The solution to this problem is to restart the phone. Often this problem is specific to 3G networks.

Sometimes the previous points are irrelevant, and then you have to look for a more compelling reason for the lack of network.

Access settings are lost

Read also:

This is not uncommon for modern gadgets. Therefore, it is worth checking the settings related to the network access point (APN).

Usually it is not difficult to find this item in the settings, but its location may vary depending on the phone model.

There are 2 ways to solve this problem:

  1. Request settings from your network operator. Not all users know how to fix this problem. Therefore, you can contact your mobile operator, who will not only tell you everything point by point, but will also send you automatic settings; you just need to download them.
  2. Manual setup. A more complex option and it is not suitable for everyone, since many users do not even know where to find the settings item (not to mention how to fix them). Typically, this setting will still have to be done with the help of an operator. It happens that automatic network setup for a certain phone model is not possible. In such cases, again, you need to call the operator cellular communication and find out the points for setting up the network manually. Usually the operator will tell you point by point where to go, what to click and enter in the fields. After this, click the “save” button. Problem solved!

Usually, eliminating the above points is enough to solve the problem. However, it also happens that the reason lies deeper.

If the above points did not help you log into the network, you should contact a specialist. Sometimes the phone requires more serious settings, flashing or even a certain repair.

Sometimes it is enough to contact service center service operator. Perhaps they will be able to find the cause and eliminate it.

To connect to high-speed mobile Internet, you need to switch to the appropriate tariff of your mobile operator.

And although nowadays almost all of them provide access to high speeds, the old tariffs do not have this opportunity.

Therefore, it is recommended to choose the most convenient and suitable tariff that provides such services and buy a card, or reconnect using an operator or enter certain combinations, you can also send an SMS with a code.

However, it is worth considering that such Internet functions are not possible on all phones, but only on modern smartphones.

And not all of them support 4G functionality. Therefore, when connecting a tariff with this function, you should make sure whether it is supported by the gadget.

However, such functions consume a large number of traffic, so when choosing a tariff you need to take this into account and give preference to unlimited access.

But this possibility is not always present. Therefore, when leaving the network, you need to turn off “data transfer”.

Do not forget about the banal reasons for the lack of Internet and check this function when connecting to the network.

If the tariff is not unlimited and the user has not disabled “data transfer”, funds may be debited from the account if the allotted number of available MB has been exhausted.

Therefore, it is worth considering this point in the absence of access and checking the account.

Speed ​​mode

Read also:Beeline home Internet: Personal account and other advantages

It is also possible that high-speed Internet coverage is not available in a certain region. In this case (on some mobile operators) there is an automatic transition to using 2G Internet.

It also happens that there is no access. In this case, you need to contact the network operator and find out what the reason is. Sometimes it's enough to reconfigure your phone.

But it’s impossible to solve the coverage problem, so when connecting to a tariff, you should carefully study the information on the website on this issue so that there are no difficulties later.

Sometimes there may be difficulties with access if the network user is on the move. This usually does not apply to simple walking.

The problem is relevant when traveling by transport, since sometimes the phone does not have time to switch between communication towers, which causes interruptions in the Internet.

In this case, you should either reduce the speed of movement, or be patient with logging into the Internet until the vehicle stops.

The lack of Internet is also possible if 3G technology is disabled.

This is an item in the settings of some smartphones, which is responsible for the operation of this function and is disabled to save energy or traffic. Therefore, if there is no connection or low load, it is worth checking whether this item is enabled.

One common problem may be a SIM card that has been used for more than 5 years. The fact is that the production of new SIM cards uses improved technologies to speed up the connection.

In this case, it is enough to change the SIM card to a new one, which will eliminate the possibility of this problem.

The most popular Internet access is Wi-Fi connection.

All modern phones have the capability of such a wireless connection.

In addition, public institutions also provide such access.

Nowadays, you can easily connect to the network if there is an open connection.

However, various problems with Wi-Fi are not uncommon.